CareerZone - Customer Planning Manager - Wholesale & Convenience (34800)

Job description


Customer Planning Manager - Wholesale & Convenience

Job reference 34800


  • Job Title :
    Customer Planning Manager - Wholesale & Convenience
  • Location:
    Asda House - Leeds
  • Employment Type:
  • Contract Type:
  • Hours per Week:
  • Salary:
    Competitive salary plus benefits
  • Category:
  • Closing Date:
    9 December 2021
Job Advert

Are you passionate about delivering compelling customer solutions, have a strategic outlook and enjoy seeing your insight turn into action?

Working within the Wholesale and Convenience team and reporting to the Senior Manager for Commercial and Proposition, you will be accountable for understanding this market and delivering insights to shape the customer based strategy.

You will ensure that we understand our customers' needs and assist in the development of the proposition to meet and exceed these needs.

The Role

Your day to day role will involve identifying and interpreting relevant data and insights ​to help define the customer missions for the channel. You will be supporting the proposition Senior Manager and customer teams to define and embed the customer led channel proposition ​within the team and stakeholder functions. You will also define and deliver the customer marketing plan ​as well as owning tracking and reporting against key target customer metrics and success factors.


You will be responsible for exploring and defining growth propositions with market metrics and market opportunity sizing​ and providing a customer lens to pricing and promotional plans to align with strategic objectives. You will define the optimum activation plan for seasonal events and key moments as relevant to the format​​ and you will shape and implement​ the branded marketing revenue model.

This is a fantastic opportunity to work at the heart of this exciting new growth channel, being the voice of the customer,  providing compelling insight to drive competitive and differentiated propositions

About You

  • You will be customer-obsessed with a desire to effect change
  • Ideally you will have experience working with a range of different data sources, providing analysis and producing actionable insights, coupled with a strong ability to communicate your findings to influence stakeholders.
  • You will thrive in a busy working environment and be able to prioritise, plan and organise a high volume of work
  • You will be a strong networker, able to engage multiple stakeholders cross functionally
  • You will have good written and verbal communication skills and be able to adapt outputs to the appropriate audience
  • You will be proficient in use of Microsoft Excel for organising and analysing data and Microsoft PowerPoint for creating quality presentations


If flexible working is important to you, then look no further! At Asda, we are proud of our culture and our commitment to flexible working. This role is based at Asda House, Leeds with the opportunity to work from home 2-3 days per week  

You will also get an excellent benefits package including:   

  • £5,700 company car or car allowance plus discretionary company bonus   
  • Company pension up to 7% matched   
  • 10% colleague discount, free parking and many additional rewards.   

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves. 

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Asda House - Leeds
Asda House, Great Wilson Street, Leeds, West Yorkshire, United Kingdom, LS11 5AD
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