Software EngineerTechnology

Engineering Excellence – Software Engineer (Jira/Confluence)

“Everything about Asda”

We are a values-led organisation. As such we encourage everyone to be open and honest. We work creatively and collaboratively, valuing everyone’s input.

Our collaborative culture, the size of our business and our belief in the empowerment of the individual means opportunities at Asda are abundant.

We conduct £300m worth of transactions every week. Our website handles over 2 million transactions a month. We have more than 145,000 dedicated Asda colleagues ensuring that our customers are at the heart of everything we do.

“Everything you’ll love”

  • Starting 25 days annual leave per year plus 8 bank holidays – Making sure you take time for yourself and switch off

  • 4 weekly pay – which means you get an extra payday a year

  • Digital GP and Wellbeing sessions – Asda genuinely cares so we create a culture where our people can perform at their best, the physical health and mental wellbeing of all our people is very important to us

  • Discount off your shopping at Asda and George - with extra discounts running throughout the year – really makes a difference, saving the colleagues an average of £700 a year

  • Career development and apprenticeship and graduate schemes - we want our colleagues to excel and grow with our business. (Link to grad scheme on Asda page)

  • Free city centre parking – you can also use it outside working hours

Plus, much more!

What You'll Love

We’re looking for a Software Engineer with strong background in developing, implementing and supporting Jira & Confluence as well as general DevSecOps software development ability to be part of our Engineering Excellence team.

Our Mission: Increase efficiency and agility across engineering teams enabling them to mobilise quickly and deliver quality, secure, right first-time features for our customers at reduced costs.

Enable operations teams to pro-actively monitor and quickly report across critical systems.

A Software Engineer reports into the Engineering Manager and contributes to the delivery of our mission through a combination of design, build & implementation activity together with working alongside multiple engineering teams across the department, supporting them to adopt new ways of working. The role will involve strong collaboration with others - be it learning from examples of existing great engineering work, collaborating with others to create it or mentoring engineers to use it.

This role will initially focus almost exclusively on Jira, Confluence, Jira Service Management ways of working, development, configuration and support, and over time evolve to include the wider goals of the team.

Your Role

Jira, Confluence, Jira Service Management

  • Administer software formulating technical solutions including Jira and its associated plugins

  • Manage upgrades to the Atlassian toolset and associated plugins

  • Manage the development of key system-wide customisations

  • Train and guide various levels of users within the business

  • Provide technical support to end users to help address system queries & issues

  • Manage incident scenarios between vendor and the business

  • Advanced Jira Project administration driven with an ‘automation first’ principal wherever possible

​General

  • Contribute to Licence management of Atlassian and other software

  • Work with stakeholders to understand problems, analyse requirements, develop ideas and design & deliver solutions that enhance engineering productivity

  • Design, implement, and maintain modern DevOps processes and tools to ensure seamless CI/CD pipelines for our engineering teams

  • Collaborate with engineering teams to establish and promote best practices in code quality, unit testing, observability and deployment

  • Deliver initiatives to improve system observability, incident response processes and operational efficiency

  • Conduct technical reviews, mentor team members and provide guidance on adopting cutting-edge tools and technologies

  • Help maintain an appropriate, rationalised engineering tool chain across the department – being involved in proof-of-concept reviews & tool rollout

  • Champion a culture of continuous learning, experimentation and innovation within the department

What You'll Need

  • Highly creative, pro-active, enthusiastic, conscientious, detail-oriented self-starter

  • Highly resilient, employing a relentless can-do attitude in the face of adversity

  • Able to present complex technical information to both technical and non-technical audiences

  • Able to identify and manage risks through to resolution

  • Be an advocate for strategy and work with different teams to implement

  • Able to demonstrate creativity and innovation in applying solutions for the benefit of the customer/stakeholder

  • Excellent collaboration, mentoring and stakeholder management skills

  • Have experience working to an Agile methodology (e.g. XP, Kanban, Scrum, SAFe)

  • Strong problem-solving skills: Ability to troubleshoot complex systems, identify bottlenecks, and implement robust solutions

  • Extensive experience in DevOps practices: Expertise in automation, CI/CD pipelines, Infrastructure as Code (IaC) and containerisation

  • Strong coding abilities: Proficiency in at least one modern programming language (e.g. Python, Go, JavaScript) and scripting languages (e.g. Terraform, PowerShell, Bash)

  • Expertise in monitoring and alerting tools: Hands-on experience with tools like New Relic or Azure Monitor and Azure App Insights

  • Cloud platform knowledge: Deep familiarity with Azure cloud platforms including deployment, scaling and optimisation practices

  • Infrastructure as Code (IaC): Proficiency with tools such as Terraform or CloudFormation for managing and provisioning infrastructure

  • Reporting: Experience in reporting tools such as PowerBi, Tableau

  • Access to professional development resources and training is provided

  • We have active colleague teams, such as our Women in Digital & Tech team, that support women and other underrepresented groups in tech. We’re committed to building a diverse and inclusive team and encourage applications from all backgrounds.

  • If flexible working is important to you, then look no further! At Asda, we are proud of our culture and our commitment to flexible working. This role is Leeds based in Asda House with the flexibility to work from home several days a week depending on workload.

If you have any questions, then please email edward.simpson@asda.uk

Everything you'll love

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices.Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.

You will also get an excellent benefits package including:

  • Discretionary company bonus
  • Company pension up to 7% matched
  • 15% colleague discount in store and online
  • Free access to wellbeing services such as Wagestream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
  • Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
  • Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.

We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves

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Rewards and Recognition

Benefits you’ll only find here

10% off Asda pet insurance

10% off selected Asda Pharmacy services

10% off Asda Tyres

20% Asda Travel insurance

30% off Asda Mobile bundles

Free remote GP service

Available to you, your partner and your children, 24/7, year round.

Pension

Save for retirement with up to 7% matched contributions from Asda.

Free physiotherapy consultations

Helping you and your partner take care of yourselves with 8 free sessions per year.

Colleague discounts

15% off at our stores year round – get discounts on groceries and George clothes year round, and even special double discount events.

Company car

Choose a brand new electric company car or a cash allowance within certain roles, the choice is yours.

Mortgage advice

Whether you’re a first-time buyer, renewing your mortgage, looking at buy to lets, or simply after some advice in getting a mortgage, get free* unbiased advice through the Mortgage Advice Bureau (MAB), one the UKs largest mortgage brokers.

Confidential support helpline

Find free emotional, practical, and financial support that’s fully confidential, through a helpline that’s available 24/7, year round.

Cycle to work

Buy a bike through this scheme and save on tax and national insurance.

Financial support

Find financial wellbeing tools and support, including the ability to stream your pay.

Free eye tests

Head to our in store opticians for a free checkup and take care of your vision.

Bonus

Sharing our success with a discretionary bonus scheme that really rewards your contributions.

Cancer support

Guidance and support for you and your family, from before diagnosis, to treatment and beyond.

Paid time off

From holiday to sick leave and other types of leave, such as parental leave.

Mental health support

Access free mental health support for you and your family.

Support and advice with care

If you’re supporting older family or friends with care and support, find free, confidential information, expert support, and guidance about later life care for your loved ones through the Legal & General Care Concierge service.

Hybrid working

To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots

Benefits you’ll only find here

You’ll get a 15% colleague discount and exclusive retail discounts, not to mention 15% off your food at Greggs, Burger King, Subway, and Sbarro within Asda Express stores!

Setting your loved ones up for the future

As part of the team, you’ll get life assurance.

Guaranteed contracted hours

All colleagues are guaranteed weekly contracted hours / guaranteed weekly shifts via their contract of employment which is agreed with the hiring manager.

Find out more

Our commitment to the Armed Forces

Here at Asda, we’re dedicated to helping the Armed Forces rediscover their everything after service. We guarantee interviews for people who have left service and meet the minimum criteria for a role, provide leave for reservists’ training, support for cadet training, and employment opportunities for their partners. And that’s why we have over a thousand new colleagues from the Armed Forces Service Leaver Community join us every year.

Find out more

Technology roles

Our Technology teams thrive on transforming data into our own platforms and in-store solutions that give us more freedom in what we can do – and make a real impact across our business.

Discover our Tech teams
From a culture perspective, everybody is so friendly and really helpful and really kind of energised by the scale of the task here.

Robin,

Group Technical Delivery Manager for e-Commerce,

Leeds

Work where it works

Here at Asda, we think that the best way to work is to do it where it works best. That’s why all of our teams who are able to work from home, work with each other to figure out a pattern that works for you all, and the business needs. So you can get the most out of work, whether that’s at home, the office, or both.

Find out more

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