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Operations AnalystFinance
Job Title: Operational Analyst
Location: Leeds – Hybrid working (FT – 3 days a week in Home Office)
Department: Asda Money, Mobile and Gift Card Business Unit
Reports To: Asda Money, Mobile and Gift Card Operations Manager
About Us: We are a dynamic and multifaceted business operating at the intersection of financial services, mobile networks, handsets, and gift cards. Our mission is to deliver innovative and seamless solutions to our customers while optimizing operational excellence.
Role Overview: We are seeking an analytical and organized Operational Analyst to join our team. This role will focus on delivering actionable insights and robust reporting to support data-driven decision-making across Asda Money & Mobile teams. The Analyst will work closely with stakeholders across product, operations, compliance, and finance to ensure that business performance is accurately measured, trends are understood, and opportunities for growth or improvement are identified.
Key Responsibilities:
- Data Analysis:
- Design, develop, and maintain dashboards and reports in tools such as Power BI, ensuring data accuracy, clarity, and relevance.
- Interpret complex data sets to identify key business insights, performance trends, and risk indicators.
- Collaborate with business stakeholders to understand reporting needs, gather requirements, and translate them into technical solutions.
- Partner with Data Engineering teams to ensure data pipelines, models, and sources are accurate and well-maintained.
- Support Asda Money & Mobile strategic initiatives with timely and accurate analysis, helping influence decisions on product development, customer experience, and financial performance.
- Ensure all outputs comply with regulatory requirement.
- Present findings and recommendations through developing dashboards, reports, and visualizations to communicate key insights to both technical and non-technical audiences.
- Coordination:
- Collaborate with cross-functional teams, including finance, marketing, and product teams, to ensure alignment of operational activities and reporting.
- Serve as the main point of contact for operational and governance data inquiries and ensure timely and accurate reporting.
- Facilitate the implementation of process improvements across business units.
Qualifications and Skills:
Not all criteria are essential – we’re looking for a strong overall fit.
- Proven experience as a BI Analyst or Data Analyst, ideally within financial services or regulated environments.
- Strong tack-record in retail performance tracking, including sales uplift analysis, customer insight, and identifying drivers of commercial performance.
- Strong skills in Power BI, SQL, Excel and data modelling. Python is desirable.
- Skilled in automating business processes and reporting workflows using tools such as Power Automate, reducing manual effort and improving efficiency.
- Ability to interpret complex data and communicate findings clearly.
- Experience working with cloud data platforms (e.g., Databricks, Azure, Power BI Service and Dataflows).
- Strong commercial awareness and understanding of KPIs relevant to financial services (e.g., conversion, margin, arrears).
- Familiarity with data governance, privacy, and compliance in a financial setting.
- Strong interpersonal and communication skills to work effectively across teams.
- Detail-oriented mindset with strong problem-solving and organizational skills.
- Ability to manage multiple priorities in a fast-paced environment.
Who you will work with:
- Asda Money & Mobile Product Owners
- Operations and Customer Service Teams
- Compliance and Risk Teams
- Data Engineering / IT
- Third-party providers
What We Offer:
- Competitive salary and benefits package.
- A collaborative and inclusive work environment.
- Opportunities for professional growth and development.
If you're passionate about turning data into action and driving operational excellence, we want to hear from you! Apply today to join our team and make a difference.
Everything you'll love
To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices.Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.
You will also get an excellent benefits package including:
- Discretionary company bonus
- Company pension up to 7% matched
- 15% colleague discount in store and online
- Free access to wellbeing services such as Wagestream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves
Find your everything
Apply here
Why Asda?
We’re a really values-led organisation. Our mission means we encourage everyone to be open and honest. We work creatively and collaboratively with each other, valuing everyone’s input. We get on with things, we make them happen. As so many people across the UK rely on us, we have to.
Our Creating Change for Better programme tackles the major challenges facing our business and society today and guides our efforts on where we can make the biggest difference by reducing our environmental footprint, creating healthier products and supporting our communities.
Big businesses like ours offer big opportunities. With more than 1,000 stores across the UK, from superstores and Asda Living to petrol stations, as well as depots and Express stores. £60m+ in revenue taken every day. We conduct £300m worth of transactions every week. Our website handles 2 million transactions a month. And 75% of the UK shop in Asda every year.
Rewards and Recognition
Free remote GP service
Available to you, your partner and your children, 24/7, year round.
Pension
Save for retirement with up to 7% matched contributions from Asda.
Free physiotherapy consultations
Helping you and your partner take care of yourselves with 8 free sessions per year.
Colleague discounts
15% off at our stores year round – get discounts on groceries and George clothes year round, and even special double discount events.
Company car
Choose a brand new electric company car or a cash allowance within certain roles, the choice is yours.
Mortgage advice
Whether you’re a first-time buyer, renewing your mortgage, looking at buy to lets, or simply after some advice in getting a mortgage, get free* unbiased advice through the Mortgage Advice Bureau (MAB), one the UKs largest mortgage brokers.
Confidential support helpline
Find free emotional, practical, and financial support that’s fully confidential, through a helpline that’s available 24/7, year round.
Cycle to work
Buy a bike through this scheme and save on tax and national insurance.
Financial support
Find financial wellbeing tools and support, including the ability to stream your pay.
Free eye tests
Head to our in store opticians for a free checkup and take care of your vision.
Bonus
Sharing our success with a discretionary bonus scheme that really rewards your contributions.
Cancer support
Guidance and support for you and your family, from before diagnosis, to treatment and beyond.
Paid time off
From holiday to sick leave and other types of leave, such as parental leave.
Mental health support
Access free mental health support for you and your family.
Support and advice with care
If you’re supporting older family or friends with care and support, find free, confidential information, expert support, and guidance about later life care for your loved ones through the Legal & General Care Concierge service.
Hybrid working
To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our head offices. Each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.
Everything that makes us different, makes us Asda
Our colleague-led inclusion networks, including our DisAbility, Race & Ethnicity, Women at Asda, LGBTQIA+, and our Wellbeing Network, are all about giving our colleagues a space to share their stories, experiences, and perspective. Supported by our dedicated Executive Ambassadors and led by our ten passionate co-chairs, our Networks help us make changes that make life better for every colleague.
Transforming communities and changing lives
Our stores, distribution centres, and head offices work in local communities across the UK – and we want to be a real part of making a difference for them. From our amazing 400 Community Champions to our charity, The Asda Foundation, we’ve got loads of ways to help local groups and charities. Our outreach programmes, grants, and Community Champions are all about listening to our communities’ needs – to shape projects and initiatives that will make a real impact for local people.
Asda Finance Wellbeing Group
Here in Asda Finance we’re making sure we don’t just ‘talk the talk’ but ‘walk the walk’ – by building a strong wellbeing and ED&I offering,
Founded in 2020, the Asda Finance Wellbeing group was initially all about supporting colleagues through the pandemic but, since then, it’s grown into a strong wellbeing agenda that spans an annual calendar of campaigns and events. All to make sure we’re keeping the conversation going on all aspects of wellbeing, physical, social, financial and emotional.
Our team runs a range of events, from team meeting downloads, written tips and information, to in person workshops and external speakers. We also regularly run Wellbeing surveys to touch base with how our colleagues are feeling. And we take those thoughts and feelings into our regular wellbeing-focused meetings, so we can discuss any issues. And take action to better support our colleagues.
Finance roles
Analysing problems and proposing innovative solutions, our Finance teams make everything add up with in-depth industry knowledge, and bring projects that make a real impact across the business.
Our Finance Awards
‘The Grocer’ recently awarded us 2023 Online Supermarket of the year, recognising the achievement and engagement of over 10,000 ecommerce colleagues and the Online Finance team. We also won the Yorkshire and the Humber Accountancy Awards 2024 Best Employer of the Year.
Not only have we been recognised by external bodies, we’ve had great feedback from our external business stakeholders too.
“Having worked with Asda for many years in my role, I have always been impressed with the quality of their Finance Colleagues and how engaged they are in creating value for both Asda and their Partners."
Learning and Development
Here in Asda Finance, we drive colleague development through everything we do. Thanks to our active, colleague-led Learning and Development group, we have a constant stream of engaging content all about helping our colleagues grow, from monthly newsletters, summer holiday reading lists, to subject matter expert insight sessions and quarterly development days. We even head to off-site sessions together, where we focus on developing skills we can take into our everyday work.
Work where it works
Here at Asda, we think that the best way to work is to do it where it works best. That’s why all of our teams who are able to work from home, work with each other to figure out a pattern that works for you all, and the business needs. So you can get the most out of work, whether that’s at home, the office, or both.