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Data Protection CoordinatorHead Office
"Find your Role"
The Data Protection Coordinator is part of the Data Protection team which sits in the Legal & Compliance function. You will be responsible for leading the operational delivery of Asda’s data subject rights programme, supported by a Data Protection Manager. You will directly support a Data Subject Rights Assistant in their role on a day-to-day basis and will coordinate the operational aspects of the programme. This will include reviewing contacts from individuals who want to exercise their data subject rights, advising on the responses to subject access requests and handling data subject rights related queries and concerns. You’ll lead the response on escalated contacts, with support from a Data Protection Manager where necessary.
Your key responsibilities will include:
The day-to-day operational management of Asda’s data subject rights programme and acting as the primary point of escalation for a Data Subject Rights Assistant.
Triaging contacts received from data subjects, coordinating responses and ensuring work is assigned to the correct team member.
Recording requests and contacts received in our compliance management software, OneTrust. Each day, you’ll review the work queue and open tasks in OneTrust. You’ll track the progress of open items and triage and coordinate responses to ensure completion within the required timeframe.
Overseeing the daily activities of a Data Subject Rights Assistant, including reviewing their workload, assisting with the prioritisation of requests and providing advice and guidance on responses to more complex contacts.
Reviewing and completing complex subject access requests.
Reviewing and responding to complex or escalated questions, queries or concerns received from data subjects.
Supporting a Data Protection Manager with correspondence from the ICO and data subject rights related incidents, coordinating responses and assisting with the creation of the appropriate records under the guidance of a Data Protection Manager.
Assisting with the management and maintenance of data subject rights related records, processes and programme documentation.
Providing data subject rights related advice and guidance to the wider business and ensuring, where appropriate, queries are directed/escalated to the relevant member of the Data Protection team.
Assisting with general team administration and supporting the coordination of the Data Protection team, which may include supporting a Data Protection Manager and Data Protection team senior management with projects and other activities relating to our wider data protection strategy.
“Let's find out about you.”
We’re looking for the following skills and experience:
A foundational knowledge of data protection and an understanding of the basic principles of data protection compliance – ideally, you’ll have some experience in handling data subject rights requests and reviewing and completing subject access requests.
A strong appetite to continue to learn about data protection compliance.
Customer service experience is essential. You’ll be engaging directly with customers, colleagues and other third parties to help fulfil their requests.
Line management experience is preferred, but not essential.
Attention to detail and the ability to work well as a team player.
An ability to thrive in a fast-moving, dynamic business where working at pace is required.
A willingness to offer ideas and solutions to the ever-changing needs of the team and business.
Strong organisational skills and the ability to coordinate other team members.
Being digitally savvy and comfortable using Microsoft programs such as Outlook, Word and PowerPoint and being comfortable learning how to use new software.
Knowledge of how to use OneTrust is preferable, but not essential.
An ability to manage a large and varied workload with a proven track record of meeting deadlines.
A keen problem solver with the ability to identify and suggest operational improvements.
Great interpersonal skills and willingness to reach out to colleagues and key stakeholders across the business.
Everything you'll love
To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices.Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.
You will also get an excellent benefits package including:
- Discretionary company bonus
- Company pension up to 7% matched
- 15% colleague discount in store and online
- Free access to wellbeing services such as Wagestream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
We want all colleagues to be able to bring their best and true selves to work, every day. Simply put, we want our colleagues to be Proud to be Asda and proud to be themselves
Find your everything
Apply here
Why Asda?
We’re a really values-led organisation. Our mission means we encourage everyone to be open and honest. We work creatively and collaboratively with each other, valuing everyone’s input. We get on with things, we make them happen. As so many people across the UK rely on us, we have to.
Our Creating Change for Better programme tackles the major challenges facing our business and society today and guides our efforts on where we can make the biggest difference by reducing our environmental footprint, creating healthier products and supporting our communities.
Big businesses like ours offer big opportunities. With more than 1,000 stores across the UK, from superstores and Asda Living to petrol stations, as well as depots and Express stores. £60m+ in revenue taken every day. We conduct £300m worth of transactions every week. Our website handles 2 million transactions a month. And 75% of the UK shop in Asda every year.
Rewards and Recognition
Free remote GP service
Available to you, your partner and your children, 24/7, year round.
Pension
Save for retirement with up to 7% matched contributions from Asda.
Free physiotherapy consultations
Helping you and your partner take care of yourselves with 8 free sessions per year.
Colleague discounts
15% off at our stores year round – get discounts on groceries and George clothes year round, and even special double discount events.
Company car
Choose a brand new electric company car or a cash allowance within certain roles, the choice is yours.
Mortgage advice
Whether you’re a first-time buyer, renewing your mortgage, looking at buy to lets, or simply after some advice in getting a mortgage, get free* unbiased advice through the Mortgage Advice Bureau (MAB), one the UKs largest mortgage brokers.
Confidential support helpline
Find free emotional, practical, and financial support that’s fully confidential, through a helpline that’s available 24/7, year round.
Cycle to work
Buy a bike through this scheme and save on tax and national insurance.
Financial support
Find financial wellbeing tools and support, including the ability to stream your pay.
Free eye tests
Head to our in store opticians for a free checkup and take care of your vision.
Bonus
Sharing our success with a discretionary bonus scheme that really rewards your contributions.
Cancer support
Guidance and support for you and your family, from before diagnosis, to treatment and beyond.
Paid time off
From holiday to sick leave and other types of leave, such as parental leave.
Mental health support
Access free mental health support for you and your family.
Support and advice with care
If you’re supporting older family or friends with care and support, find free, confidential information, expert support, and guidance about later life care for your loved ones through the Legal & General Care Concierge service.
Hybrid working
To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our head offices. Each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.
Everything that makes us different, makes us Asda
Our colleague-led inclusion networks, including our DisAbility, Race & Ethnicity, Women at Asda, LGBTQIA+, and our Wellbeing Network, are all about giving our colleagues a space to share their stories, experiences, and perspective. Supported by our dedicated Executive Ambassadors and led by our ten passionate co-chairs, our Networks help us make changes that make life better for every colleague.
Transforming communities and changing lives
Our stores, distribution centres, and head offices work in local communities across the UK – and we want to be a real part of making a difference for them. From our amazing 400 Community Champions to our charity, The Asda Foundation, we’ve got loads of ways to help local groups and charities. Our outreach programmes, grants, and Community Champions are all about listening to our communities’ needs – to shape projects and initiatives that will make a real impact for local people.
Head Office roles
Thinking bigger, looking forwards, and always asking what’s next, Our Head Office teams aren’t afraid to challenge how we think, and embrace fresh perspectives, experiences, and change – all to keep us growing.
Asda House
The heart of everything Asda in the centre of Leeds, Asda House is full of collaborative workspaces and meeting rooms where teams work together to deliver real value for ordinary working people.
It’s home to its own Leon restaurant, where you can get discounted food and drinks, as well as two shops and a staff discount store, where you can sometimes snap up some real end of season bargains. We also have regular atrium events, where you’ll often have a chance to sample new products, and play host to exciting celebrity guests. And you can park your car for free in our onsite parking, with electric charging points just over the road.
If you're looking for a new opportunity and you want a challenge within a fast-paced environment with great culture then a role at Asda would be ideal for you.
Polly,
Commercial and Propositions Lead
The flexibility is great, I can attend school events like sports days and I can go for my morning run when I'm working from home and in the office as they have showers.
Tom,
Seasonal Packaging Design Specialist
The role is really varied and diverse. You get involved in so many different things! Everyone is so supportive and really cares about your personal development.
Hayley,
Buying Manager
Work where it works
Here at Asda, we think that the best way to work is to do it where it works best. That’s why all of our teams who are able to work from home, work with each other to figure out a pattern that works for you all, and the business needs. So you can get the most out of work, whether that’s at home, the office, or both.