“Everything about Asda” 

We are a values-led organisation. As such we, encourage everyone to be open and honest. We work creatively and collaboratively, valuing everyone's input. 

Our collaborative culture, the size of our business and our belief in the empowerment of the individual means opportunities at Asda are abundant. 

We conduct £300m worth of transactions every week. Our website handles over 2 million transactions a month. We have more than 145,000 dedicated Asda colleagues ensuring that our customers are at the heart of everything we do.  

“Everything you'll love ”  

• Hybrid and flexible working – everyone is looking for that work/life balance and Asda have it on point. Flexible working meaning you work where it works to meet both your needs and the business needs 
• Discretionary bonus – Rewarding you for your hard work and efforts 
• Car allowance - £5,700 car allowance / electric company car 
• Company Pension Scheme matched to a limit  – Looking forward to the future 
• Minimum 24 days annual leave per year plus 8 bank holidays – Making sure you take time for your self and switch off 

• Private medical – single, couple, family or single parent cover available 
• 4 weekly pay – which means you get an extra payday a year 
• Digital GP and Wellbeing sessions – Asda genuinely cares so we create a culture where our people can perform at their best, the physical health and mental wellbeing of all our people is very important to us 
• Discount off your shopping at Asda and George - with extra discounts running throughout the year – really makes a difference, saving the colleagues an average of £700 a year 
• Career development and apprenticeship and graduate schemes - we want our colleagues to excel and grow with our business. (Link to grad scheme on Asda page)  

• Free city centre parking – you can also use it outside working hours 

Plus much more! 

“That's more like it” 

This role is to manage a new set of IT service design & transition deliverables relating to Asda's largest programme delivery.  The key focus is to ensure all services that are delivered into the live operation are implemented in a controlled manner and are fit for purpose.

“Find your role”  

• Manage the Service Design and Transition of a portfolio of projects – reviewing, contributing and being responsible for the relevant project documentation throughout the Technology Lifecycle.
• Manage the transition of new or changed services into production, ensuring that they meet the standards and criteria for implementation into the production environment.
• Identify and communicate any issues and/or risks to the Project Team (Technology & Business) and Technology Service Teams.
• Manage relationships with all relevant Technology stakeholders to communicate the progress with transition activities/ deliverables.
• Ensure non-functional requirements are in place and fit for purpose.
• Responsible for input into the vendor management process for creation of service schedules associated with new or amended services.
• Responsible for setting and agreeing service acceptance and warranty exit criteria and facilitating warranty meetings after the go live of new or changed services, ensuring effective warranty and utility is being delivered.
• Ensure all first year maintenance costs, both resource and maintenance, are confirmed, approved and communicated to the relevant Service Owners.
• Ensure service walkthroughs take place to ensure that service operations are adequately prepared to support the new or changed services.
• Member of the Technical Design Authority to ensure that service is engaged for future projects and non-functional requirements are built into the design of a new or changed service

“Let's find out about you”  

• ITIL Foundation v3 (essential)
• ITIL Service Design (desirable)
• ITIL Service Transition (desirable)
• Managing a portfolio of projects
• Stakeholder engagement
• Experience of setting Service Acceptance criteria & Warranty Exit criteria and leading reviews
• Experience of risk management

“Find your everything at Asda” - bringing brighter living within everyone's reach. 

We are passionate about creating a diverse and inclusive workforce, representative of the communities we serve, and are creating ways to inspire diverse talent to join Asda. 

 If you have any questions, then please email  maariyah.s.akram@asda.co.uk

- #LI-Hybrid      #LI-MA1